Privacy Policy

At R777, the "R" stands for our brand and "777" is our lucky number, but there is nothing lucky about how we look after your data. We treat it as something you have trusted us with. This document is written to be read, not skimmed past, so we have kept the language plain. If anything here is unclear, write to us at support@r777.ink and a real person will reply.

Information We Collect

We only collect what we need to open your account, keep it secure, process your money, and follow Indian law. That falls into a few groups.

• Account details — your name, date of birth, email address, mobile number, username and a password you choose when you sign up.
• KYC and verification records — to confirm you are a real adult and to release withdrawals, we collect identity documents such as your PAN and, where required, Aadhaar details. This is a legal step, not an optional one.
• Payment information — your UPI ID and a record of your deposits and withdrawals. We do not store your full card number or your UPI PIN. Those stay with your bank and payment app.
• Device and usage data — your IP address, device type, operating system, browser or app version, and the pages and games you use. This helps us keep the odds engine fast and spot fraud early.
• Support messages — anything you send us when you contact support, including Hindi and English chat transcripts, so we can help and keep a record.

How We Use Your Data

Your information does specific jobs. We use it to create and run your account, verify your identity, process deposits and instant UPI payouts, and keep your balance accurate in real time. We use it to run our fast odds engine, live casino and cricket markets, and to show you your own betting history.

We also use data to keep the platform safe. That means detecting bots, multiple accounts, collusion and payment fraud, and blocking underage sign-ups. With your permission, we may send you offers and updates about R777, and you can opt out of those at any time without losing access to your account. Finally, we use data to meet our legal duties under Indian tax and anti-money-laundering rules.

Payment Data

When you add money, deposits start from ₹100 and go through trusted third-party payment processors such as PhonePe, Google Pay and Paytm. These processors handle the actual transaction. We receive confirmation that a payment succeeded and a record of the amount, but the sensitive parts, your card number and your UPI PIN, never touch our servers.

We keep records of your deposits and withdrawals because the law requires us to and because you need to see your own transaction history. Withdrawals are paid back to the same UPI method you used, after your KYC is verified, which protects you against someone else pulling money out of your account.

Cookies and Tracking

Cookies are small files stored by your browser. We use two kinds.

• Essential cookies — these keep you logged in, remember your session, and protect against fraud. The site cannot work properly without them, so they cannot be switched off.
• Analytics cookies — these tell us, in aggregate, which pages and games are popular so we can improve them. They are optional.

You can decline non-essential cookies through the banner shown on your first visit, and you can clear or block cookies in your browser settings at any time. Declining analytics cookies will not stop you from playing.

Who We Share Data With

We do not sell your personal data. We never have and we never will. We do share limited information with a small set of partners so the platform can function.

• Payment processors — PhonePe, Google Pay, Paytm and our banking partners, to move money in and out.
• KYC partners — verification providers who confirm your PAN and Aadhaar details are genuine.
• Game studios — the third-party providers who run some of our casino and live games, so your bets and results work correctly.
• Fraud and security services — specialist services that help us catch suspicious activity.
• Regulators and authorities — where we are legally required to disclose information, for example under a valid court order or tax and AML obligations.

Each partner only receives what it needs to do its job, and each is bound to keep your data confidential.

How We Protect Your Data

Security is built into the platform, not bolted on afterwards. All traffic between your device and R777 is encrypted with 128-bit SSL, so information you send cannot be read in transit. Passwords are stored as hashed values, which means even we cannot see your actual password. Payment records and identity documents are kept on segregated systems with restricted access, so a problem in one area cannot expose everything.

No system online is ever completely risk-free, so you have a part to play too. Choose a strong, unique password, never share it, and log out on shared devices. If you think your account has been accessed by someone else, contact us straight away.

How Long We Keep Data

We keep your data only as long as we need it. While your account is open, we hold the information required to run it. After you close an account, we still have to retain certain records, such as transaction and KYC history, for a set period to comply with Indian tax and anti-money-laundering law. Once those legal periods pass and we no longer have a lawful reason to keep a record, we delete or anonymise it.

Your Rights and Choices

The data is yours, so you have control over it. You can:

• Access — ask for a copy of the personal data we hold about you.
• Correct — ask us to fix anything that is wrong or out of date.
• Delete — ask us to remove your data, subject to records we are legally required to keep.
• Opt out — stop marketing messages at any time while keeping your account.

To make a request, email support@r777.ink from the address on your account. We will respond within 30 days. We may need to verify your identity first, so that nobody else can request your information.

Children's Privacy

R777 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we find that an account belongs to a minor, we close it and delete the associated personal data. If you believe someone under 18 is using R777, please tell us at support@r777.ink. Parents and guardians can also use device parental controls to keep this platform off shared phones and computers.

Changes and Contact

We may update this policy from time to time, for example when the law changes or we add a new feature. When we do, we will change the "last updated" date at the top of this page, and for significant changes we will let you know directly. Please check back now and then.

For anything relating to your privacy, or to read the rules that sit alongside this policy, see our Terms and Conditions and Disclaimer, or write to us any time at support@r777.ink. You can also reach the team through our contact page.